Our work with utilities impacts key operational areas and improves business efficiency.

We partner with gas, water and electricity companies, deploying a range of IM solutions to reduce costs, improve decision making and expedite regulatory reporting.

How we help

We have an enviable track record of delivering business outcomes to utilities across Australia and New Zealand.

We pride ourselves on our ability to collaborate with our clients and deliver successful outcomes using tailored Information Management solutions: from strategy, enterprise data warehousing and business intelligence & analytics to master data management, data visualisation and migration. In addition, we deliver business process solutions such as Debtor Management as Software as a Service (SaaS).

Assisting across the business landscape

We leverage our vast experience in large data volume handling, customer reporting, call centre and financial/regulatory reporting from the telecommunications industry to provide solutions specific to the utilities sector, across the whole business landscape including inventory and asset management, debtor management, customer administration, network performance, revenue assurance and reporting.

Our team's unrivaled experience – combined with the strongest Data Warehousing and Business Intelligence delivery capability in Australasia delivers tangible outcomes for many utilities including South East Water, TransGrid, Unity Water, Goulburn Valley Water, Energy Australia, WA Water Corporation, Vector Energy and Mercury Energy.

From building customer analytics models and developing data visualisations to providing our highly-regarded client support, we are an IM consultancy that thrives on delivering a shared vision.

Delivering real-world benefits

Our work has delivered many successful outcomes, including:

  • A reduction in operational costs for a client by providing its decision makers with accurate, real-time information.

  • Establishing and executing Information Management strategies that allowed a client to leverage its enterprise investment into data to maximise profits.

  • Implementing a fit-for-purpose DWBI solution using the latest technologies, decreasing their overall cost of ownership and allowing them to derive key insights into their business and customers, driving operational efficiency.

  • Driving customer solutions and insights as well as operational improvements, by consolidating data from disparate systems and providing supporting reporting and analytical services.

Contact your nearest Altis regional manager to find out how we can improve outcomes for your business.

We'd love to hear from you

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